The Empire Hotel

The Empire Hotel boasts a coveted location favored by guests for its proximity to Lincoln Center and Central Park, despite reservations about the property's overall condition and value. While the staff receives commendations for their friendliness, some guests have experienced frustration due to slow responses to room issues. The hotel offers a range of amenities, though the absence of in-room coffee and dated features have not gone unnoticed. Cleanliness generally meets expectations, but housekeeping can be hit or miss, especially concerning bathroom upkeep. Opinions on value are mixed, with several travelers questioning the cost relative to the quality of services and amenities provided. The decor in the common areas adds a touch of elegance to the atmosphere, yet this charm does not extend to the rooms, which are often described as outdated and in need of urgent renovation, with reports of mold and malfunctioning AC units.