Lotte New York Palace

Located in a prime spot, the Lotte New York Palace is often commended for its stunning views and the building's elegant ambiance, especially during the holiday season when festive decor abounds. Guests acknowledge the spaciousness of the rooms but are frequently disappointed by their outdated nature and the lack of modern amenities such as in-room coffee makers and fridges. While the hotel's cleanliness generally receives high marks, the perceived value is marred by steep prices that don't seem to match the dated accommodations and the occasional lackluster service.