The Charles Hotel

The Charles Hotel garners praise for its impeccable cleanliness and elegant New England charm, offering guests a luxurious atmosphere. While the rooms are generally considered comfortable and well-appointed, there have been sporadic issues with reservations and cleanliness. Conveniently located near Harvard and central Boston, the hotel's location is a highlight for many visitors. Despite the commendation for professional staff, some guests have experienced lapses in service. Moreover, the value proposition is questioned, as some travelers find the costs steep relative to the outdated amenities and services provided.