Sheraton New York Times Square Hotel

Nestled in the heart of the city, the Sheraton New York Times Square Hotel wins acclaim for its prime location, a stone's throw from iconic attractions and convenient transit. However, the praise ends there, as guests have called out the hotel for its lack of value, pointing to steep fees and unimpressive room quality. Accommodations are often described as cramped, dated, and not well-kept, with noise issues further disrupting the stay. Service encounters are marred by unprofessionalism, and the atmosphere feels tired, needing a refresh despite some rooms offering striking city vistas.