The Sheraton Boston Needham Hotel garners compliments for its service, with staff members who are frequently lauded for their friendliness and professionalism. While the rooms at this hotel generally receive praise for their comfort and cleanliness, some guests have experienced issues with room assignments and cleanliness standards. Opinions on the hotel's value are polarized, with some travelers finding it affordable and others questioning the cost of certain services. The amenities, including the bar and modern bathrooms, are well-regarded, though some limitations are noted in the lounge and breakfast offerings. Overall, the hotel's cleanliness is a strong point, with many guests satisfied, but a few suggest there's room for improvement in areas like the club.
This summary was created by Tripadvisor's AI, based on recent reviews.