Nestled in a serene jungle setting, Kupu Kupu Barong Villas & Spa by l'Occitane is frequently described as a tranquil oasis offering a traditional Balinese atmosphere, which many guests find romantic and relaxing. The attentive and friendly staff are often commended for their personalized service, while the spa and cleanliness standards receive high marks. However, opinions on the value and room quality vary, with some guests noting the need for updates and expressing concerns over pricing. Despite this, the hotel's charm and amenities continue to attract travelers seeking a peaceful retreat.
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