Hotels
Hotel Hugo
Hotel Hugo
About
Boutique option with clean rooms near Soho, Tribeca, and Hudson River. Noted for convenient location, stunning views, two rooftop bars, and functional, compact spaces.
Amenities
Dry cleaning
Outdoor dining area
Special diet menus
Rooftop bar
Taxi service
Available rooms
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Travelers
All rooms are currently booked for your selected dates.
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Location
525 Greenwich Street, New York City, NY 10013
Traveler insights
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4.1
Very good
#235 of 558 hotels in New York City
Cleanliness
4.4
Location
4.3
Sleep Quality
4.2
Service
4.2
Rooms
4.1
Value
3.9
Review summary
Hotel Hugo's service garners mixed reactions, with accolades for staff friendliness contrasted by complaints about efficiency. While the cleanliness generally meets expectations, some guests encounter issues with room maintenance. The rooms, often described as small and noisy, offer comfort to some, yet disappoint those expecting luxury. Its SoHo proximity and tranquil vibe are highlights, despite isolated grievances. The rooftop lounge and comfortable beds receive commendations, but additional fees and unfulfilled promises regarding amenities like shower pressure have marred the overall experience. The atmosphere is noted for its stylish decor, but not all find it peaceful.
This summary was created by Tripadvisor's AI, based on recent reviews.
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Travelers
All rooms are currently booked for your selected dates.