Holiday Inn Express Manhattan Midtown West, an IHG hotel

Nestled in the heart of Manhattan, Holiday Inn Express Manhattan Midtown West garners appreciation for its stellar location, surrounded by vibrant pubs and attractions. Guests have called out the cleanliness of the rooms, although they are often described as compact and subject to noise. The hotel's ambiance strikes a balance between being welcoming and somewhat worn. While the included breakfast and amenities generally meet expectations, the value proposition has been called into question, with some guests citing overcharges and unmet promises. Service experiences are a mixed bag, ranging from commendable assistance to disappointing oversights.