Hilton New York JFK Airport

The Hilton New York JFK Airport hotel has garnered criticism for its amenities, which guests find to be outdated and overpriced, with notable disappointment in the closure of facilities such as the pool. Service often falls below expectations, particularly at the front desk and with the shuttle service. While cleanliness is generally upheld, the decor is seen as tired, and many visitors suggest an overhaul is due. Rooms are consistently described as being in need of an update, with some pointing out maintenance and cleanliness issues. Despite its convenient location near the airport, the hotel's value proposition is questioned by travelers who feel that the cost does not match the experience.