Historic and elegant establishment with grand lobby. Pet-friendly, featuring a charming lobby dog. Offers luxurious Gold Floor experience and popular Oak Bar. Proximity to city landmarks.
Amenities
Coffee / tea maker
Flatscreen TV
Highchairs available
Valet parking
Safe
Available rooms
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The Fairmont Copley Plaza in Boston garners mixed reviews, with guests frequently lauding its superb location in the Back Bay area as ideal for exploring the city. Despite the historical charm and beautifully decorated lobby, some guests feel the rooms could benefit from renovation, citing outdated decor and maintenance issues. While the amenities, including the Gold Floor lounge, generally receive positive feedback, the absence of items like mini-fridges has been noted. Service quality seems inconsistent, with reports of both friendly staff and slower, less attentive experiences. Additionally, many travelers suggest the hotel's value is undercut by high costs and additional fees.
This summary was created by Tripadvisor's AI, based on recent reviews.